People travel from one city another availing the services of buses. These buses ply from one city to another within a state. There are also inter state buses which ply from one city to other city located in different states.

Several passenger have the query regarding bus ticket booking and facilities which are provided to the passengers while traveling from buses. Many passengers are unaware about the fact related to online booking bus tickets. Their queries need to be solved so that they can book their tickets availing the services of online bus tickets.

There are some questions asked by several individuals regarding booking and cancellation of bus tickets which are as under:

General Awareness Questions

• Can someone specify the benefit of booking the bus tickets in advance?

Answer People always look to save their time while booking a ticket whether it is train ticket or bus tickets. They do not want to waste their time standing in the long queue in the scorching heat, wasting their precious time, waiting for their turn to book their bus tickets at bus terminals at the time of traveling.

The passengers usually book their bus tickets in advance in order to get the benefits which they will not able to get while booking a ticket on the day of the journey. Bus tickets can be booked using the phone or availing the online services. The bus tickets are delivered at the residential address within next 24-36 hours from day of booking.

The bus tickets need to be purchased in advance in order to avail discounts on the ticket fare. Passengers can book their desired seats while traveling by bus to their destination. The payment for ticket fare can be accepted in cash if the passengers do not have credit or debit card. The cash payment can be made to the person by the buyer who delivers the bus ticket at residential address.

• Is there any necessity to get registered with online bus tickets before booking the bus ticket?

Answer As online bus ticket services always look for valid information of all the customers, it is obliged to register with it in order to purchase the bus tickets without filling up the all the requested details again and again. However it is not necessary for the people to get registered in order to book the bus tickets but the passengers who travel from one city to another or one state to another for commercial purpose at frequent time intervals need to register themselves with online bus tickets.

• Does online ticket booking for bus incur more expenses rather than normal booking?

Answer Passengers need to pay the same amount for online bus ticket booking , which they usually pay to agents to book their bus tickets. Online bus tickets provide the passengers with the facility of feedback form where passengers can send their feedback related to online booking of bus tickets. Online bus tickets have numerous customer having the satisfaction of getting all the facilities at the same cost with all the convenience of getting the bus tickets at the doorstep.

• Do online bus tickets have the bus operators as per the choice of the passengers?

Answer Online bus tickets is partnered with channelised bus operators, which operates their bus within domestic territory of India at regular intervals. There are major 150 bus operators and we have all of them in our list for the passengers to choose their bus operator at the time of online booking of bus tickets.

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Ticket related Grievances

• Is it necessary to take the printout of the bus ticket after booking a bus ticket online if someone do not have printer.

Answer Passengers need to take the printout of bus tickets as it need to be shown at the time of boarding. Copy of bus ticket is sent to the customer at their electronic mail address (E-mail). If the customer do not have printer at the time of online booking of bus ticket, then they can take print out of the email containing the bus ticket, which need to be shown at the time of journey.

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Payment related Questions

• Is there any necessity of the owner to be one among the passenger if he is using the credit card for online bus ticket booking?

Answer It is not necessary for the person to be the part of passenger list if he has used his credit card for online ticket booking with desired bus operators in order to avail the bus services. Passengers need to carry the identity proof while boarding bus in order to reach their destination.

• Can passengers book their bus tickets without having credit card?

Answer Passengers can send their request for the bus ticket upto the destination with desired bus operator. The bus tickets will be sent at the residential address of the customer with additional charge of Rs 20.The payment for bus ticket can be accepted in cash.

• What are the payment options accepted in booking bus tickets ?

Answer Customer can make payment for bus tickets in the form of credit card, debit card, cash payment upon home delivery of bus ticket in major cities of India , online bank account. The credit cards which are accepted while making payment for online bus tickets are Visa, Master Card, American Express, Diners club, JCB, Citibank E-cards.

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Cancellation related Grievances

• Is it possible to cancel the bus tickets online?

Answer Yes, bus tickets can be cancelled. but the money will not be able to transferred into the credit card .The money is refunded back to the customers in the form of cash coupuns which they can use for ticket booking in future. The cash coupon is equivalent to the Indian currency which can be used within next 6 months of tickets cancellation. Some percentage of fare is deducted while cancellation of bus tickets less than 1 week of travel. Online Bus tickets will not be cancelled if the passengers intend to do it less than 24 hours from time of journey.